Privacy Policy

1Introduction

This Privacy Policy ("Policy") is published by jadiking88 ("we", "us", "our", "Platform"), the operator of the online casino and sports betting platform accessible at jadiking88.cam. This Policy describes how we collect, use, disclose, store, and protect the personal data of individuals ("you", "Player", "User") who access or use our platform, register an account, place wagers, or otherwise interact with jadiking88 services.

Jadiking88 is committed to safeguarding the privacy and confidentiality of your personal data. We process personal data in accordance with our obligations under applicable data protection legislation and international data privacy standards. By registering on jadiking88 and using our services, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein.

2Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact information, financial data, online identifiers, and behavioural data.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, restriction, erasure, or destruction.
• "Data Controller" means jadiking88, being the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means any third-party service provider that processes personal data on behalf of jadiking88 under a contractual agreement that includes appropriate data protection obligations.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose.
• "KYC" means Know Your Customer — the identity verification process conducted to confirm a Player's identity, age, and source of funds in compliance with anti-money laundering obligations.
• "Cookies" means small text files placed on your device by the platform to facilitate session management, preference retention, and analytics.
• "Third Parties" means entities that are not jadiking88 and not you — including payment processors, game studios, analytics providers, and regulatory authorities.

3Personal Data We Collect

Jadiking88 collects and processes the following categories of personal data in connection with the provision of our platform services:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (for the purpose of verifying the 21+ age eligibility requirement).
• Malaysian IC number, Passport number, or MyKad number.
• Residential address, including postcode and state (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam).
• Email address and mobile phone number.
• Username and securely hashed password.

• Scanned or photographed copies of government-issued photo identification (MyKad, Passport, or equivalent).
• Proof of residential address documents (utility bills, bank statements, or official correspondence dated within 90 days).
• Proof of payment method ownership (bank card images, e-wallet account screenshots, or bank statements).
• Source of funds declarations where required under anti-money laundering obligations.

• Payment method details — including bank account numbers, FPX reference identifiers, e-wallet identifiers (Touch 'n Go, Boost, GrabPay, DuitNow), and online banking credentials (processed by your bank, not stored by jadiking88).
• Deposit transaction history, including amounts in MYR, dates, and payment method references.
• Withdrawal requests, processing status, and destination payment method details.
• Bonus credits, wagering activity, and account balance history.

• Records of all bets placed, including game type (sports betting, live casino, slots, crash games), stake amounts, outcomes, and timestamps.
• Session duration, login and logout timestamps, and device type used.
• Sports betting selections — including Liga Super Malaysia, EPL, UFC, and other available markets.
• Responsible gambling tool settings — including deposit limits, loss limits, and any self-exclusion periods activated.

• IP address and approximate geographic location derived from IP.
• Browser type, operating system, and device identifiers.
• Platform navigation data — pages visited, features accessed, and time spent.
• Cookie identifiers and session tokens.
• Error logs and platform performance data collected for technical diagnostics.

• Records of customer support interactions via live chat, email, and any other support channel.
• Feedback, complaints, and dispute correspondence.
• Marketing preference records — including opt-in and opt-out history for promotional communications.

4How We Collect Personal Data

Jadiking88 collects personal data through the following means:

• Direct submission: Information you provide when completing the account registration form, KYC verification process, deposit or withdrawal requests, support communications, or promotional opt-ins.
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device information, cookies, and session analytics.
• Payment processors: Transaction reference data returned by payment gateways (e.g., FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong) confirming deposit or withdrawal status. Jadiking88 does not receive or store your full banking credentials — these are handled directly by your financial institution and the respective payment gateway.
• Identity verification providers: Confirmation data returned by third-party KYC service providers used to verify the authenticity of identification documents.
• Regulatory authorities: In limited circumstances, we may receive data from regulatory or law enforcement authorities as part of our compliance obligations.

5Purposes of Data Processing

We process your personal data for the following specific and legitimate purposes:

6Legal Basis for Processing

Jadiking88 processes your personal data under one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: Processing is required to perform our contractual obligations to you as a registered Player — including account management, payment processing, and service delivery.
• Legal obligation: Processing is required to comply with applicable laws — including anti-money laundering legislation, know-your-customer requirements, and regulatory reporting obligations.
• Legitimate interests: Processing is necessary for the legitimate interests of jadiking88, such as fraud prevention, platform security, responsible gambling monitoring, and analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on consent — such as for optional marketing communications — you have the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7Data Sharing & Disclosure

Jadiking88 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment service providers: We share transaction reference data with FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and bank partners (Maybank, CIMB, Public Bank, Hong Leong, and others) solely to process deposits and withdrawals.
• KYC and identity verification providers: We share identity documents with contracted third-party KYC verification services to confirm your age, identity, and address as required by our compliance obligations.
• Game content providers: We share limited session and gameplay data with our licensed game studio partners solely to deliver the game products available on the platform. Game providers do not receive your financial or identity data beyond what is technically necessary to authenticate your session.
• Technology and infrastructure providers: We engage third-party cloud hosting, security, and analytics providers under data processing agreements that require them to handle your data in accordance with applicable privacy standards and solely on our instructions.
• Regulatory and law enforcement authorities: We may disclose personal data to regulators, law enforcement agencies, tax authorities, or courts where required by applicable law or a valid legal order, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of jadiking88, our players, or the public.
• Business restructuring: In the event of a merger, acquisition, or transfer of business assets involving jadiking88, personal data may be transferred to the successor entity subject to the same privacy protections described in this Policy.

8International Data Transfers

In the course of providing our services, your personal data may be transferred to, stored, and processed in countries outside of Malaysia. This may include jurisdictions where the platform is licensed, where our cloud infrastructure is located, or where our contracted service providers operate.

Where personal data is transferred internationally, jadiking88 ensures that appropriate safeguards are in place to protect your data — including contractual data transfer agreements, standard data protection clauses, or reliance on the receiving jurisdiction's adequacy status under applicable law. If you would like further information about the specific safeguards applied to any international transfer, you may contact us using the details in Section 16.

9Data Retention

Jadiking88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations. The following general retention periods apply:

• Account and registration data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, as required under anti-money laundering and gaming regulatory obligations.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, in accordance with applicable AML legislation.
• Financial and transaction records: Retained for a minimum of seven (7) years to comply with financial record-keeping requirements.
• Gameplay and betting records: Retained for a minimum of five (5) years following the date of the recorded activity.
• Customer support correspondence: Retained for a minimum of three (3) years from the date of the last communication.
• Marketing opt-in/opt-out records: Retained for a minimum of three (3) years following the last preference update, to demonstrate compliance with your communication preferences.
• Technical and usage data (logs): Retained for up to twelve (12) months for operational and security diagnostic purposes, unless longer retention is required for an active investigation.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures. Where data is anonymised, the resulting information no longer constitutes personal data and may be retained indefinitely for statistical or analytical purposes.

10Cookies & Tracking Technologies

The jadiking88 platform uses cookies and similar tracking technologies to deliver, personalise, and improve the platform experience. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the operation of the platform, including session authentication, login persistence, and security token management. These cookies cannot be disabled without disrupting core platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how Players navigate the platform — including pages visited, time on site, and error occurrences — to help us improve platform performance and user experience. These are first-party analytics only; no third-party advertising analytics are deployed.
• Functionality cookies: Used to remember your platform preferences, such as language settings, display preferences, and previously selected sports markets.
• Responsible gambling cookies: Used to maintain session duration records in connection with your session time limits and reality check settings, where these tools have been activated on your account.

Jadiking88 does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on the platform. You may adjust your browser settings to block or delete cookies at any time. However, disabling strictly necessary cookies may affect your ability to access core platform features, including logging in and placing bets.

11Your Rights in Relation to Your Data

Subject to applicable data protection law and our regulatory obligations, you have the following rights in relation to the personal data jadiking88 holds about you:

• Right of Access: You may request a copy of the personal data we hold about you, together with information about how it is used and with whom it has been shared.
• Right to Rectification: You may request the correction of any inaccurate or incomplete personal data we hold about you. Please note that corrections to identity documents must be supported by valid documentary evidence.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent was the legal basis), or where you object to processing and no overriding legitimate interests apply. This right is subject to our legal and regulatory data retention obligations — we cannot delete data we are legally required to retain.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data, or where you have objected to processing pending verification of our legitimate grounds.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and carried out by automated means, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where such processing is based on legitimate interests. You may also withdraw consent for marketing communications at any time by contacting our support team or using the unsubscribe facility in any marketing email.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the applicable data protection supervisory authority if you believe that the processing of your personal data infringes your rights under applicable law.

12Data Security Measures

Jadiking88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, destruction, or alteration. Our security measures include, but are not limited to:

• 256-bit Secure Sockets Layer (SSL) encryption for all data transmitted between your device and the jadiking88 platform.
• Encrypted storage of passwords and sensitive authentication credentials — your password is never stored in plain text.
• Two-factor authentication (2FA) available for all player accounts as an additional layer of login security.
• Restricted access controls ensuring that personal data is accessible only to authorised personnel who require it to perform their duties.
• Regular internal security audits, penetration testing, and vulnerability assessments of the platform infrastructure.
• Documented data breach response procedures, including notification obligations to relevant authorities and affected Players within required timeframes.
• Secure physical and logical disposal of data storage media containing personal data upon decommissioning.

While jadiking88 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

13Children's Privacy

The jadiking88 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from persons under the age of 21. Age verification is a mandatory component of the account registration and KYC process.

If jadiking88 becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant account, return any deposited funds to the originating payment method following appropriate investigation, and permanently delete all personal data associated with that account in accordance with our data disposal procedures.

14Third-Party Links

The jadiking88 platform may contain references or navigational links to third-party services — including licensed payment gateways and identity verification providers — that are not operated by jadiking88. When you access a third-party service from our platform, you are subject to that service's own privacy policy and terms of use. Jadiking88 has no control over, and assumes no responsibility for, the privacy practices or content of any third-party services.

We encourage you to review the privacy policies of any third-party services you access in connection with your use of jadiking88, including your bank, e-wallet provider, or payment platform.

15Amendments to This Policy

Jadiking88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform services. Material changes to this Policy will be communicated to registered Players via the email address on file at least 14 days prior to the effective date of the change, or earlier if required by applicable law.

The most current version of this Privacy Policy is always available on this page, together with its effective date. Your continued use of the jadiking88 platform after the effective date of any amendment constitutes your acceptance of the updated Policy. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting our support team.

16Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jadiking88, please contact our Data Protection team through the following channel:

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions of the jadiking88 Privacy Policy.